Skip to content

✈FREE STANDARD FAST DELIVERY📦 | GUARANTEED SAFE CHECKOUT🔒

Questions? We've Got You Covered

Yes, all of our products are made with 100% ingredients approved under the strictest international standards.

✅ CE and FDA certified

📄 Official certificates are available upon request via our customer support on WhatsApp: +1 (760) 284-8389 🙏

At SkinLab, we offer all our customers a 60-day free trial with no commitment!

If you’re not satisfied, you’ll receive a full refund – no questions asked.

You can also exchange or return any product you ordered, for any reason.

At SkinLab, we believe that within 7–14 days of using our products, you’ll notice visible improvements in your skin’s appearance — fine lines softened, hydration restored, and elasticity improved. With continued use, signs of aging will keep fading, leaving your skin looking smoother, firmer, and more radiant.

Of course! Our website uses Secure Sockets Layer (SSL) protocol to encrypt all personal information transmitted during the checkout process.

For more details on how we protect and use your data, please refer to our Privacy Policy.

All payments are processed securely through trusted and well-known international payment providers.

Standard Shipping – 7–14 business days

Express Shipping – 6–12 business days

Please note: minor delays may occur. We appreciate your patience – your order is on its way 🙏

Use twice daily – once in the morning and once at night before bed.

Before using the product, we at SkinLab recommend checking whether you are allergic or sensitive to any of the ingredients in our products.

all of our products are made with 100% ingredients approved under the strictest international standards.

✅ CE and FDA certified

📄 Official certificates are available upon request via our customer support on WhatsApp: +1 (760) 284-8389 🙏

We offer a fast and professional customer support service available to answer any questions you may have.

You can easily reach us via WhatsApp at: +1 (760) 284-8389 🙏

Customer support hours: Sunday – Thursday, 9:00 AM – 5:00 PM (IST)

Deliveries

As stated at checkout and in our Shipping Policy, the order processing time is 1–5 days, and the shipping time is 6–14 business days.

(Business days are Sunday–Thursday, excluding weekends and holidays.)

Please check if your order is still within this timeframe.

If the timeframe has already passed, kindly contact us with your order number and we’ll be happy to assist you in locating your shipment.

Pickup Point Delivery

A pickup point is either a local business or a secure locker near the shipping address you provided at checkout.

If you selected delivery to a pickup point, you’ll be able to choose the closest location once your package is in your area.

📩 You’ll receive an SMS notification from the courier when your order is nearby, and another SMS as soon as your package arrives at the pickup point you selected.

You’ll receive both email and SMS updates with the status of your shipment.

📩 An SMS will be sent once your package is near your area (at that point, you’ll also be able to choose a pickup point).

📩 Another SMS will be sent as soon as your order has arrived. :)

You can’t select a pickup point during checkout, since pickup locations are determined based on your shipping address.

Once your order arrives in your area, you’ll receive an SMS to the phone number you provided. The message will allow you to choose the most convenient pickup point near you.

If you forgot to collect your package from the pickup point and it was returned to the courier, please contact us to arrange a reshipment.

Please note: a reshipping fee will apply.

Please contact us, and we’ll take care of it for you.